LUANATELLA is a 4-in-1 electric facial device that combines: Heat therapy (40°C warm compress to open pores and enhance serum absorption), High-frequency vibration (stimulates blood flow and lymphatic drainage), Facial Lifting & Sculpting (contours jawline, cheeks and neck), and Lymphatic drainage (reduces morning puffiness). All four in one 8-minute ritual.

We recommend once daily, ideally in the morning for 8 minutes. Consistent daily use delivers the best results. You can also use it in the evening for relaxation.

Most customers notice reduced puffiness and a more sculpted look within the first 1–2 uses. More significant results (jawline definition, skin radiance) typically appear within 2–4 weeks of daily use.

The device has 6 intensity levels ranging from gentle (Level 1) to deep tissue (Level 6). We recommend starting at Level 1–2 and gradually increasing as your skin adjusts.

Yes. LUANATELLA is designed for all skin types. If you have sensitive skin, start on the lowest vibration setting. Avoid use on broken skin, active acne outbreaks, or areas with open wounds. If you have a medical condition, consult your doctor before use.

We recommend applying a facial oil or serum before using LUANATELLA. The heat and vibration will significantly boost absorption. Any water-based serum or facial oil works well. Avoid using on completely dry skin.

Wipe the device head with a soft damp cloth after each use. Do not submerge in water. The device is not waterproof, though the surface can be wiped clean safely.

LUANATELLA charges via USB-C. A full charge takes approximately 2 hours and lasts 2–3 weeks with daily 8-minute sessions. The LED indicator turns solid when fully charged.

Orders ship within 1–3 business days. Standard delivery takes 10–18 business days to the contiguous US. You will receive a tracking number by email once your order ships.

Yes, we ship to Alaska, Hawaii and Puerto Rico. A flat shipping fee of $12.99 applies to these destinations.

Yes. Once your order ships, you’ll receive an email with your tracking number. You can also contact us at info@luanatella.com with your order number for an update.

We offer a 60-Day Glow Guarantee. If you don’t see visible improvement in puffiness, jawline definition, or skin radiance within 60 days — we’ll refund you in full. No return required. No questions asked. Just email info@luanatella.com with your order number.

If your device arrives damaged or defective, email us within 7 days of delivery with a photo of the issue. We will send a replacement at no charge.

Email us at info@luanatella.com. We respond within 24–48 business hours, Monday through Friday.